Delivery Method and Time

Currently we use EMS as our courier for orders above ￡15/$22.8, and Airmail for orders under ￡15/$22.8. Your order will be processed and shipped out in 2-3 working days. And the normal delivery time for EMS is 5-9 working days, and 10-14 working days for Airmail.

For EMS, £6.99/$10.99 will be charged as the shipping fee for every order, no matter how many items you purchase, and for Airmail, £2.79/$4.29 as the shipping fee.

Normally our couriers make deliveries from Monday to Friday, 8am to 7pm. Please note Saturdays and Sundays are not classed as working days. Sometimes during sale periods or other busy periods, deliveries may take longer. If you have any question about the delivery of your order, feel free to contact us at service@headphonesale.co.uk.

All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by customs, but the recipient will be fully responsible for the charges if there is any. A signature is required from the recipient upon the items' arrival. This service gives you peace of mind that your items will arrive safely and directly to your possession.

Delivery Address

Please note that we are unable to change the delivery address once the order has been dispatched. So please provide us with the correct and detailed shipping address when you make an order on our site. We are sorry we do not accept P.O. Box address currently. The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.

Track Your Order

The status of your parcel is online traceable. After your order is dispatched, a confirmation email with the online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email.

If you have any question about the delivery of your order, feel free to contact us at service@headphonesale.co.uk with the order number.